Administration Officer Position – March 2024

First light Care, a charitable Christian organization, has been providing professional psychological services and educational seminars for the past 25 years. We are currently seeking a friendly and conscientious administration officer to join our team at the West Ryde Centre. This can either be a full-time or a part-time (2-3 workdays per week) position.

Key responsibilities include:

  • Manning the Reception Desk, welcoming/greeting clients and visitors, in person or on the telephone
  • Answering complex enquiries by email,  over the phone and face-to-face
  • Booking and managing appointments
  • Managing client data and correspondence including safe handling of private & confidential information.
  • General administration and office duties
  • Providing general administration assistance to the therapists & educators
  • Invoicing, receiving and processing payments (including via Medicare system)
  • Production of quarterly newsletter & promotional materials
  • Liaising with volunteer IT team
  • Upkeeping office premises
  • Any other related duties as assigned by the management.

The successful candidate must:

  • Demonstrate a positive attitude and enthusiasm to learn
  • Be proficient in written and verbal communication skills in English, Cantonese, and Mandarin
  • Have an exceptionally skillful, gracious and patient phone manner
  • Possess good computer skills [e.g. Microsoft Word, Excel….]
  • Be professionally presented, and be friendly and efficient
  • Be able to multitask and prioritize client care
  • Prove great time management skills
  • Be able to work well under pressure and with all colleagues
  • Be willing & flexible to cover other administration team members during periods of leave and sickness

Please send your resume with cover letter to admin@firstlightcare.org.au

For enquiry, please call (02) 9211 9988