About COVID-19 Coronavirus 關於新型冠狀病毒

Counselling Service
Important Notice concerning Coronavirus (COVID-19)


The current outbreaks of the Novel Coronavirus infection among people are a public health concern. This virus can spread from person to person in the community and in health care settings. We need to take all possible measures to prevent the spread of the virus that may cause a severe health risk to people.

We have therefore suspended all the face-to-face services until further notice.   Currently all our counseling services are only provided by phone or other online media including Zoom, WhatsApp, Skype, Wechat etc for the time being.

We’ll regularly review the situation and update our announcements on our website accordingly. 

Thank you for your understanding and support.




所以, 我們已經暫停所有面談輔導咨詢服務,直到另行通知。現時, 我們的所有輔導諮詢服務僅通過電話或其他在線媒體(包括Zoom, WhatsApp,Skype,微信等)提供。 




If you suspect you or a family member has coronavirus

If you develop a fever, a cough, sore throat or shortness of breath within 14 days of travel to an affected area, or if you suspect you or a family member has coronavirus,  you should:

(1) call (not visit) your GP or

(2) ring the national Coronavirus Health Information Hotline on 1800 020 080.



(1) 致電(而不是拜訪)您的全科醫生或

(2) 致電國民 冠狀病毒健康信息熱線:1800 020 080。


Coping with stress during the COVID-19 outbreak

World Health Organization, 2020

  1. It is normal to feel sad, stressed, confused, scared or angry during a crisis.
  2. Talking to people you trust can help. Contact your friends and family.
  3. If you must stay at home, maintain a healthy lifestyle - including proper diet, sleep, exercise and social contacts with loved ones at home and by email and phone with other family and friends.
  4. Don’t use smoking, alcohol or other drugs to deal with your emotions.
  5. If you feel overwhelmed, talk to a health worker or counsellor*. Have a plan, where to go to and how to seek help for physical and mental health needs if required.   

*You can call us on (02) 9211 9988 to arrange an appointment to talk to one of our counsellors.

  1. Get the facts. Gather information that will help you accurately determine your risk so that you can take reasonable precautions. Find a credible source you can trust such as WHO website or, a local or state public health agency.
  2. Limit worry and agitation by lessening the time you and your family spend watching or listening to media coverage that you perceive as upsetting.
  3. Draw on skills you have used in the past that have helped you to manage previous life’s adversities and use those skills to help you manage your emotions during the challenging time of this outbreak.


在 COVID-19 新型冠狀病毒爆發期間應付壓力


  1. 在危機中感到悲傷,緊張,困惑,害怕或生氣是正常的。
  2. 與您信任的人交談會有所幫助。與您的朋友和家人聯繫。
  3. 如果您必須待在家裡,請保持健康的生活方式 - 包括與家人在家里以及與其他家人和朋友的電子郵件和電話,適當的飲食,睡眠,鍛煉和與親人的社交聯繫。
  4. 請勿使用吸煙,飲酒或其他藥物來處理自己的情緒。
  5. 如果您感到不知所措,請與衛生工作者或輔導員聯繫*。制定計劃,去哪里以及如何根據需要尋求身心健康方面的幫助。

 *您可以致電(02)9211 9988與我們聯繫,安排與我們的一名輔導員進行交談的時間。

  1. 了解事實。收集有助於您準確確定風險的信息,以便採取合理的預防措施。找到您可以信任的可靠來源,例如 世界衛生組織 (WHO) 網站或當地公共衛生機構。
  2. 通過減少您和您的家人花在觀看或收聽您認為令人不快的媒體報導上的時間來減少煩惱和煩躁。
  3. 利用您過去幫助您處理以前的逆境的技能,來幫助管理您自己在疫情爆發的艱難時期內的情緒。


Please check the Australian and NSW Governments' websites for up-to-date information: